Bank Support

Most of us don’t think too much about the ins and outs of banking until we suffer the penalties of overdrawing our accounts or getting charged a fee for some other regrettable transaction. To save time, money, and avoid hassles, use our Free online Bank Support with the guidance of our expert banker, Alex.  He will help you maneuver through the banking system and limit your risks of making costly mistakes.

Here are pertinent questions asked by people like you.

Question: When is interest charged on credit card purchases? – Stanley from Durham, North Carolina.

Answer: Credit card companies will only charge interest on purchases when there is an outstanding balance that is carried over into the next billing cycle.   The billing cycle is the period of time between the two bills.  It is typically 28-31 days, depending on the card issuer.  If the credit card balance isn’t paid in full before then, the interest rate will be charged for the unpaid amount.

Question: How long does it take for a check to bounce? – Barbara from Tucson, Arizona.

Answer:  When a check is deposited into an account, neither the bank nor the person making the deposit knows if it is going to bounce.  The term “bounced check” is slang for a check that is returned due to nonsufficient funds.  Typically it will take two to three business days to find out if a check has bounced.  If that happens, the check writer’s bank will not honor the item, charge them a NSF fee, and impose banking restrictions accordingly.  It is illegal to knowingly pass bad checks, and the perpetrator can be charged with a misdemeanor or felony.  On the other hand, the person who deposited the bounced check will have the funds taken out of their account and be charged a return item fee by their financial institution.

Question: How does a bank’s drive-thru work?  – Darren from Waterloo, Iowa.

Answer: One service that many banks offer is the ability to process transactions at a drive-thru.  The purpose is to alleviate the bank’s lobby traffic by having simple bank transactions (i.e. deposits, withdrawals and cashing checks) processed quickly while the customer is inside their motor vehicle.  Located on the bank’s premise, the drive-thru typically has multiple lanes.  Signs, electronic symbols, and painted arrows are located in the bank’s parking lot for guidance on where to go.   The size of the lanes do vary, so it is very important to make sure the motor vehicle can fit before entering.  The drive-thru lanes are fitted with a two-way speaker system that allows the customer to communicate with the teller.  Transactions are generally transported through a pneumatic tube network that propels a cylinder shaped container called a canister using compress air and/or a vacuum.

Important: For your specific questions about banking, contact your banking expert, Alex, at:

Written by: Alex Sanchez, Branch Manager

Important: For your specific questions about banking, contact your banking expert, Alex, at:

Alex is starting his 17th year in the banking industry.  He has worked for such notable banks as Bank of America, US Bank, and Chase.  Alex has his bachelor’s degree in Business Economic from the University of California Riverside.